1. Agreement and business use
These Terms of Service (“Terms”) govern access to and use of norettigroup.com, including its pages, product and aircraft listings, brochures, order-request tools, and related content (collectively, the “Website”). The Website is operated under the name NORETTI GROUP (“NORETTI GROUP,” “we,” “us,” or “our”).
By accessing or using the Website, you agree to these Terms and our Privacy Policy. If you use the Website for a company or other organization, you represent that you have authority to act for that organization. The Website is intended for business and professional users. Do not use it if you do not agree to these Terms or lack legal capacity and authority.
2. Our role and separate written contracts
NORETTI GROUP provides international procurement, equipment and parts sales, aviation inventory, customer service, logistics coordination, and project-development information. Depending on the transaction, we may act as seller, buyer, broker, intermediary, procurement coordinator, or service provider. Our precise role must be identified in the applicable written quotation, letter of intent, purchase agreement, brokerage agreement, or service agreement.
Website use or informal communications do not create a partnership, joint venture, employment relationship, fiduciary relationship, exclusivity, or agency. No employee, broker, intermediary, or other person may bind NORETTI GROUP unless authority is documented in the applicable signed agreement. Silence, negotiations, a draft, or an unsigned purchase order does not create an obligation. A signed written contract controls over conflicting Website content and prior informal statements for that transaction.
3. Listings, aircraft data, and representative images
Listings are invitations to request information, not binding offers to sell, reserve, or deliver an item. Prices, availability, specifications, condition, location, configurations, photographs, and other details may change or be withdrawn without notice. “Price on request” does not indicate that an item is available or reserved.
Aircraft photographs identified as representative are not photographs of the offered airframe. No registration number, serial number, airworthiness status, maintenance status, title status, export eligibility, or current availability is asserted unless expressly provided in transaction documentation. Aircraft times, cycles, configurations, weights, engine data, and other records must be independently verified against current logbooks, maintenance records, manufacturer data, regulatory records, and physical inspection before reliance.
4. Inquiries, carts, and order requests
A cart, checkout request, email, WhatsApp message, form submission, brochure download, purchase order, or other inquiry is a request for discussion only. It is not an accepted order and does not create a binding sales contract. An order becomes binding only when authorized parties expressly accept essential terms in a written agreement, including any required deposit, escrow, inspection, compliance, or documentation conditions. Terms printed on or attached to a unilateral purchase order are not accepted merely by receipt, acknowledgment, or commencement of discussions.
Order references generated by the Website are administrative identifiers only. Displayed “processing,” confirmation, or similar interface messages do not prove transmission, receipt, acceptance, payment, reservation, or delivery. Before a binding contract arises, NORETTI GROUP may reject, suspend, or discontinue an inquiry to protect legal, compliance, security, commercial, or operational interests, subject to mandatory law.
5. Prices, currencies, taxes, and quotations
Displayed prices and currency conversions are informational unless confirmed in a written quotation. Exchange rates may not be live and must not be used for settlement. The binding price, settlement currency, payment schedule, validity period, and permitted adjustments are those stated in the applicable signed document.
Unless expressly agreed otherwise, quotations exclude taxes, customs duties, import or export charges, inspection costs, ferry or positioning costs, freight, insurance, storage, brokerage, escrow, bank charges, and other third-party expenses. The buyer is responsible for charges allocated to it under the final contract.
6. Payments and external merchant services
The current Website does not charge cards, initiate bank transfers, or receive payment-account credentials. Never send full card numbers, security codes, PINs, passwords, one-time codes, or online-banking credentials through Website forms, email, or WhatsApp. Payment-method names and icons link to external official services and indicate potential methods for discussion, not guaranteed acceptance or an existing merchant facility for a particular transaction.
Final payment instructions must be confirmed directly with NORETTI GROUP through the agreed communication channel and documented in the applicable contract or invoice. Independently verify bank and beneficiary details before sending funds, and verify any requested change by contacting a previously established company contact using a known number. Do not rely solely on an emailed change of account. Third-party payment providers, banks, escrow agents, cryptocurrency services, and card networks apply their own terms, eligibility checks, fees, exchange rates, and compliance reviews.
7. Inspection, title, delivery, shipping, and risk
Buyers are responsible for arranging independent technical, legal, title, lien, customs, regulatory, and commercial due diligence appropriate to the transaction. No buyer should rely solely on Website content or a brochure.
Delivery terms, acceptance testing, title transfer, risk of loss, insurance, export and import responsibilities, and required documents must be stated in the written contract. Where the contract expressly incorporates a named Incoterms® rule, the specified rule and edition apply only to the matters it governs and only to the extent stated in that contract.
8. Your information and responsibilities
You agree to provide accurate, current, and complete inquiry and transaction information; maintain the security of your communications and devices; review final documents carefully; and obtain independent technical, financial, customs, tax, aviation, and legal advice appropriate to your decision. You represent that you have authority to act and lawful permission to provide any information or material you submit.
You are responsible for the lawfulness of your requested products, destination, end user, and end use. Do not submit identity documents, unnecessary sensitive personal information, full payment-card or bank credentials, passwords, security codes, export-controlled technical data, trade secrets, or confidential third-party material through public Website forms or unsecured messages. Provide only information reasonably necessary for the inquiry, and use a separately agreed protected channel when sensitive compliance or transaction documents are genuinely required.
9. Acceptable use
You must not:
- use the Website unlawfully, fraudulently, deceptively, or to circumvent sanctions, export controls, customs rules, aviation requirements, anti-money-laundering controls, or anti-corruption laws;
- impersonate another person or misrepresent identity, authority, affiliation, funds, purchase intention, product demand, end user, or end use;
- introduce malware, probe or disrupt the Website, bypass access controls, interfere with other users, or attempt to obtain non-public systems, credentials, documents, or commercial information;
- scrape, harvest, systematically download, republish, sell, or use Website content or data to train automated models, create competing databases, identify non-public counterparties, or produce misleading copies, except reasonable indexing by legitimate public search engines subject to robots.txt and applicable law;
- remove rights notices, misuse NORETTI GROUP branding, imply an unapproved relationship, or infringe intellectual-property, privacy, confidentiality, or other rights.
NORETTI GROUP may preserve evidence and report suspected unlawful conduct where legally permitted or required.
10. Export controls, sanctions, customs, and anti-corruption
Cross-border transactions may require screening, licenses, permits, registrations, certifications, customs declarations, end-user statements, or government approvals. Before proceeding, NORETTI GROUP may require accurate corporate, beneficial-ownership, authority, end-user, end-use, source-of-funds, and other know-your-customer or compliance information through an appropriate channel. NORETTI GROUP may decline, suspend, condition, or terminate an inquiry or transaction to comply with applicable restrictions, complete compliance review, or address a material compliance risk.
No party must make or accept a bribe, kickback, facilitation payment, undisclosed commission, or other improper benefit, or provide false customs, tax, payment, or transaction records. Applicable requirements may include anti-bribery, anti-money-laundering, sanctions, export-control, customs, and aviation laws in the jurisdictions involved, including Brazil’s Lei 12.846, the U.S. Foreign Corrupt Practices Act, and the UK Bribery Act where applicable. All brokers and intermediaries must disclose and document compensation and authority as required by the applicable agreement and law.
11. Third-party websites, data, and services
The Website may link to or display services and content from third parties, including WhatsApp, email providers, payment organizations, Cloudflare, Google Fonts, Font Awesome, TradingView, Arincen, search engines, and regulatory or merchant websites. Third-party content, market data, exchange delays, links, availability, security, and practices are outside our control.
A link does not imply endorsement, partnership, warranty, or responsibility. Your dealings with a third party are governed by that party’s terms and privacy policy.
12. Intellectual property
The Website’s original text, layout, branding, compilations, and materials are owned by or licensed to NORETTI GROUP and are protected by applicable intellectual-property laws. You may view, download, and print materials solely for internal evaluation of a genuine business inquiry. No ownership or implied license is granted. You may not resell, systematically extract, publicly redistribute, modify, create derivative databases from, remove notices from, or misattribute Website content without prior written permission.
Aircraft, engine, payment, software, and other third-party names and trademarks belong to their respective owners and are used for identification only. Permission to use a document for evaluation does not authorize disclosure of confidential pricing, commissions, contact networks, or transaction information.
13. Confidentiality and unsolicited information
Non-public NORETTI GROUP information—including quotations, pricing and margins, commissions, banking or payment instructions, customer and supplier identities, contact networks, transaction structures, technical records, credentials, identity documents, and commercial or operational documents—must not be copied, disclosed, or used except for the specific authorized business purpose and through the agreed channel. This applies when information is marked confidential or when its nature reasonably indicates confidentiality.
Access may be limited to personnel and professional advisers who need to know and are bound by confidentiality or professional duties. If disclosure is legally compelled, disclose only what is required and, where lawful and practicable, give prior notice so protective measures may be sought. No public Website content authorizes access to internal records.
Do not send your own or a third party’s confidential information through a public inquiry channel unless requested and an appropriate channel has been agreed. Confidential treatment of unsolicited information requires an express written confidentiality or non-disclosure agreement. A signed confidentiality agreement controls over this section. Unsolicited proposals do not restrict NORETTI GROUP from pursuing similar opportunities independently, provided that applicable intellectual-property, confidentiality, and privacy rights are respected.
14. Disclaimers
To the maximum extent permitted by law, the Website and its content are provided “as is” and “as available,” without warranties of accuracy, completeness, currentness, uninterrupted access, fitness for a particular purpose, merchantability, non-infringement, title, or availability of any listed item. NORETTI GROUP has no obligation to update public content or disclose internal deliberations, compliance assessments, negotiations, or commercially sensitive information.
Nothing on the Website is legal, tax, customs, investment, engineering, maintenance, airworthiness, or other professional advice. Market information is informational only and is not a trading recommendation. Users must make independent decisions based on verified transaction documents and professional advice, not public listings or informal statements.
15. Limitation of liability
To the maximum extent permitted by law, NORETTI GROUP and its personnel and service providers will not be liable for indirect, incidental, special, exemplary, punitive, or consequential losses; lost profits, revenue, opportunity, goodwill, anticipated savings, or data; or losses arising from reliance on unverified listings or informal statements, third-party services, communications not actually received, payment-diversion fraud outside NORETTI GROUP’s control, or unauthorized use of your device or accounts.
Where liability cannot be excluded, the aggregate liability of NORETTI GROUP and its protected personnel and service providers arising from or relating to a specific transaction—whether in contract, tort, statute, or otherwise—will not exceed the fees actually paid to and retained by NORETTI GROUP under the written contract giving rise to the claim, subject to mandatory law. For Website-only use where no fees were paid, liability is excluded to the maximum extent permitted by law. Nothing excludes liability for fraud, willful misconduct, or other liability that cannot lawfully be excluded or limited.
16. Indemnity
To the extent permitted by law, you agree to defend, indemnify, and hold harmless NORETTI GROUP and its personnel and service providers against third-party claims, investigations, penalties, damages, losses, reasonable legal fees, and defense costs arising from your unlawful Website use, breach of these Terms, inaccurate information, lack of authority, infringement, misrepresentation, unlawful end use or destination, or violation of another person’s rights. NORETTI GROUP may participate in the defense with its own advisers, and no settlement imposing non-monetary obligations or admissions on NORETTI GROUP may be made without its written consent.
This clause does not require indemnification for NORETTI GROUP’s own fraud or willful misconduct or where such indemnity is prohibited.
17. Privacy
Our Privacy Policy explains the information handled through the Website and external communication channels. The current static Website does not process online card payments and uses browser-local storage for carts. When you choose email or WhatsApp, the relevant provider processes the message under its own terms.
18. Changes, suspension, and termination
We may update listings, content, functions, or these Terms and may restrict or discontinue Website access, communications, or an inquiry to protect users, confidential information, security, or company rights; address suspected fraud or misuse; comply with law; or maintain the service. Where reasonably necessary, such action may be taken without prior notice, subject to mandatory law and any signed contract.
The “Last updated” date identifies the current Website version. Continued use after publication of revised Terms constitutes acceptance to the extent permitted by law. Contract rights under an already signed agreement are not changed retroactively by a Website update.
19. General provisions and dispute handling
If any provision is unenforceable, it will be limited to the minimum extent necessary and the remaining provisions will continue. A failure or delay in enforcement is not a waiver. You may not assign rights arising from Website use without our prior written consent; a signed transaction agreement governs assignment for that transaction. Except for protected personnel and service providers expressly identified in these Terms, there are no third-party beneficiaries under Website-only use.
Parties should first attempt to resolve a dispute through documented good-faith negotiation. The governing law, jurisdiction, venue, and arbitration provisions of an applicable signed contract govern transaction disputes. For Website-only use with no separate contract, the mandatory laws and courts with competent jurisdiction under applicable conflict-of-law rules apply; nothing in these Terms deprives a party of mandatory legal protections. Negotiation does not prevent either party from seeking urgent injunctive or protective relief for confidentiality, intellectual property, fraud, security, or preservation of assets or evidence.
To the maximum extent permitted by law and any signed contract, NORETTI GROUP is not liable for delay or non-performance caused by events reasonably beyond its control, including infrastructure or communications failures, government action, sanctions, licensing delays, transport disruption, or third-party service interruption.
20. Contact
Questions about these Terms may be sent to [email protected].
Hong Kong: +86 198 7672 2773
United States: +1 352 890 9244
Brazil: +55 11 95279 2276